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Thank you
for visiting
www.chestnuthillcandle.com
(this
"Web site").
Chestnut
Hill Candle
Co. ("Chestnut
Hill"
or
"we")
is committed
to honoring
and
protecting
your privacy
while at the
same time
providing
you with a
first rate
on-line and
shopping
experience.
As an
important
part of
respecting
your
privacy, we
believe that
you have the
right to
know what
information
is collected
by this Web
site, how
such
information
may be used,
and what
security
measures are
taken to
protect your
information.
By
submitting
information
through our
Web site,
you agree to
the terms of
this Privacy
Policy and
you
expressly
consent to
the
collection,
use and
disclosure
of your
information
in
accordance
with this
Privacy
Policy. This
Privacy
Policy does
not cover
any website
other than
the Web
site.
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This policy
is effective
as of
01/01/13.
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When you
visit our
Web site,
place an
order,
request a
catalog,
otherwise
interact
with our Web
site, and/or
contact us
via e-mail,
certain
information
is or may be
collected.
Among the
types of
information
that may be
collected
are the
following:
- If
you
create
an
account,
we may
collect
your
name,
company,
address,
phone
number,
and
email
address
- If
you
place an
order,
we may
collect
your
name,
company,
address,
phone
number,
email
address,
billing
information,
the kind
of
product
purchased
and
other
information
about
your
purchase
- If
you sign
up for
emails,
we will
collect
your
email
address
- If
you
request
a
catalog,
we may
collect
your
name,
address,
and
email
address
- If
you send
us an
email,
we will
collect
your
name,
email
address,
and any
information
that you
may
choose
to
submit
with the
e-mail
message.
- We
may use
both
session
Cookies
(which
expire
once you
close
your web
browser)
and
persistent
Cookies
(which
stay on
your
computer
until
you
delete
them).
"Cookies"
are
small
bits of
data
that a
web site
can send
to your
browser
and may
then be
stored
on your
hard
drive.
We use
cookies
in
connection
with
certain
features
on our
Web
site. We
use the
Cookies
to
enable
us to
store
items in
your
shopping
cart.
You can
set your
web
browser
so that
you will
always
be
notified
when you
receive
a
Cookie.
Persistent
Cookies
can be
removed
by
following
Internet
browser
help
file
directions.
Use of
Information
We use
information
such as your
name,
address,
phone
number,
e-mail
address and
credit card
information
to contact
you, create
your
account,
respond to
your
inquiries,
send you a
catalog and
to process,
deliver and
receive
payment for
your
purchases.
We may use
such
information
to send you
a
promotional
materials
(e.g., a
catalog or
notify you
of services,
special
offers, new
products and
other
services
that we
believe may
be of
interest to
you), or to
send you
administrative
emails
(e.g.,
notify you
of important
new changes
in our Web
site). We
may also use
this
information
to improve
our products
and services
and for
internal
business
purposes,
such as
generating
statistics
and
developing
marketing
plans.
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Chestnut
Hill takes
reasonable
precautions
to protect
the security
of your
personal
information.
Our Web site
is hosted on
servers that
utilize SSL
server
software.
Any credit
card
information
that you
provide is
encrypted
while it is
being
transmitted
over the
Internet in
order to
reduce the
possibility
that such
information
can be read
by an
unauthorized
person. Any
credit card
information
collected by
us is stored
in files
held behind
a firewall
designed to
protect your
information
and to deny
unauthorized
access by
outside
users. No
method of
transmission
over the
Internet, or
method of
electronic
storage, is
100% secure,
however.
Therefore,
while we use
reasonable
efforts to
protect your
personal
information,
we cannot
guarantee
its absolute
security.
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If you do
not wish to
receive
promotional
e-mails
(e.g.,
emails
regarding
special
offers or
catalogs)
from us,
please let
us know by
sending us
an e-mail to
info@chestnuthillcandle.com.
Please be
sure that
your e-mail
includes
your name
and address.
You may also
change your
preferences
at any time
by clicking
the
"unsubscribe"
link at the
bottom of
each e-mail
you receive
from us.
If you are
requesting
to be
removed from
our postal
mailing
list, please
include your
name,
address that
is located
on the back
of your
catalog. You
can also let
us know by
mailing us
c/o Chestnut
Hill Candle
Co.
5418
Veterans
Blvd,
Chester, WV
26034 or by
calling us
at
1-304-459-3081.
Despite
your
indicated
e-mail or
mail
preferences,
we may send
you service
related
communication.
For example,
we may send
you notices
of any
updates to
our Terms of
Use or
Privacy
Policy and
when you
purchase
from us
online or
through our
catalogs, we
may need to
contact you
via phone,
email or
mail to
address
questions or
issues
specific to
your order
or for other
service-related
reasons,
even if you
have opted
to not
receive
promotional
communications.
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We do not
sell or rent
your
personally
identifiable
information
to third
parties at
all! |
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We may
revise this
Privacy
Policy from
time to
time. If we
decide to
change our
Privacy
Policy, we
will post
the revised
policy here.
As we may
make changes
at any time,
we suggest
that you
periodically
consult this
Privacy
Policy.
Please note
that our
rights to
use your
personally
identifiable
information
will be
based on the
privacy
policy in
effect at
the time the
information
is used
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